Bracketbridge OperationsOpening moderator workspace…Bracketbridge operator
Use your operator account for every project, planning board, live session, participant record, and payout.
PIN access opens the legacy moderator controls. Use an operator account whenever possible.
Incorrect PIN.
Overview
Choose a project to manage its calendar, people, languages, and rooms.
Plan
Appointments, open capacity, rooms, and calendar exceptions stay in one project-scoped board.
Project schedule
Loading the selected project plan…
Live sessions
Open the project-specific session runner when the team is ready.
The project runner opens only when you choose it. Your current project remains explicit here, so switching projects never sends you to an unrelated desk.
VOCI · Live sessions
Choose a room, confirm the people in front of you, and start the conversation.
Step 1
Select one room. Other rooms can continue at the same time without affecting it.
Step 2 · Confirm people
Group 1 · Waiting for participant devices
Step 3 · Run session
The timer, current prompt, and four essential controls stay together.
Session Setup
These settings only affect the selected language room.
Live Timer
Participant Readiness
Waiting for participant devices.
Live Monitor
Open the participant link on each phone or tablet to see live status.
Moderator actions will appear here automatically.
Live Controls
Quick Message
Choose a useful prompt or write a short message. It appears immediately on every participant screen in this room.
Current Prompt
Block 1 · Prompt 1Send setup to participants to load the assigned prompt.
Assignment Tracker
Send setup or choose a group to see the exact Excel rows.
Participant Link
Daily Coordination
Loading today's schedule.
Next Actions
Today's Sessions
Participant Messages
Participants
Booking, contact, recording evidence, demographics, and completion progress stay connected.
These links always assign new bookings to the named moderator.
Referral links track who referred a participant. Leave moderator assignment open or choose a moderator.
Before booking
Sign in to review applications.
Source of truth
Loading participant and recording evidence…
Data reconciliation
Checking bookings, participant IDs, recordings, and duplicate evidence…
Collection Progress
Sex balance appears when completed participant profiles are available.
Money
Referral outcomes, payable rewards, payment approval, and proof stay together for the selected project.
Project settings
Booking, recording, access, and integrations for this project only.
Loading this project...
Project readiness
Checking this project's calendar, participant IDs, staffing, payments, and data…
Waiting for authoritative dataset, mirror, and outbox evidence from the backend.
PostgreSQL remains the runtime-document authority. Repair only the configured recovery mirror, then run the health checks again.
Integrations & delivery
Checking Calendar, email, push, WhatsApp, and tracker delivery…
Provider checks are loading…
Only safe operational metadata is shown. Recipient details, provider payloads, credentials, and message contents never appear here.
Delivery history is loading…
Backend coverage
Each capability below is connected to the screen where staff use it. Attention means configuration is incomplete—not that the feature is missing.
Appearance
Collection Locations
Addresses are isolated by project and stay connected to that project's bookings and Calendar updates.
No saved locations yet.
Google Calendar
The system checks bookings against Google Calendar automatically.
WhatsApp Messages
Manual messages open in WhatsApp until an approved provider webhook is connected.
Collection Rooms
Booking and matching
Day Board
Select a dayPair Solo Participants
Pair two people who share a recording time.Checking for compatible pairs.
Referral Operations
Participant outcomes are the source of truth for referral rewards. Calendar sync stays in the background and only appears here when it needs attention.
Participation Ledger
Referred participants will appear here.
Payout Queue
A payout appears only after the referred participant is marked completed.
No referral payouts are waiting.
Referrer Directory
Open a referrer only when you need their dashboard link, access code, or settings.
Create a referral link to see tracking here.
Participant Bookings